T-Mobile Expects 25% Turnover Growth by End of 2005

The mobile provider, T-Mobile Croatia expects for the current year a 25% turnover growth, as compared to 2004. Additional plans for 2006 are to invest HRK 600 million in the development of the T-Mobile network. Those were the figures presented, at the annual press-conference, by Wolfgang Breuer Management Board President of T-Mobile Croatia.

According to Breuer, the goal of those investments was it to improve the quality of the network, keeping in mind that the existing quality was already very satisfactory.  Satisfied customers remained their most important target he said, announcing also that they were planning to offer a wider range of products and services within the network of 3G - 3rd Generation Mobile Telephony or UMTS.

They signed a 20 years concession for that network at the end of last year. The network is operative since mid June 2004, and from that moment on T-Mobile customers had the possibility to use all accessible GSM services (2nd Generation Mobile Telephony), at the same price,  via the 3G and UMTS networks.

He also added that the network was already counting 120 operative base stations, all over Croatia.

By the end of 2005, they are expecting to have 1.9 million customers, which represents an increase of 170 000 customers as compared to the end of September. Breuer concluded that although this might seem like an immense increase of customers, those figures were mostly the result of a different system of counting prepaid customers.

Up until now the rule was to wait 180 days for a customer to renew his account, before excluding him from the customer base. Lately the period of 180 days was prolonged up to 270 days.  Due to that change in counting customers, the customer base was increased for another 70 000 users.

T-Mobile counts 1000 employees, which is almost the same number of employees as towards the end of 2004. Breuer confirmed that it was neither their intention to heir new people nor to let people go. It was their goal to organize additional education and special programs which would allow them to keep their employees and to, if necessary, reorganize their job positions. (Hina)

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